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Frequently Asked Questions.

 Are there any fees associated with consignments or for giving away unwanted items?

There are no fees associated with getting rid of your unwanted stuff, we will remove them for free, we will also take your gift cards with out charging you any fees. We do charge a fee that is subtracted from your item final selling price. We have a minimum fee of $5 whether or not your item sells you will be billed $5. This helps us off set any fees if your item does not sell.

How do I get rid of my unwanted my items?

Just click on our contact us page and follow the directions.

 Where do I send my consignments?

Just as if you were getting rid of your unwanted items, go to our contact us page, and let us know the items you have to consign. We will then contact you, and let you know whether or not we will accept your consignment. Please note that final approval is done by our manager, who will inspect your items once they arrive at our shop.

 What if an item I have is not listed on your site?

We accept so many different kinds of items, that it is hard to list them all. Just use our contact us page, and let us know what you have. Also please note that we do not accept  counterfeit items, hazardous materials, all items must be legal for sale. Also all items must have a minimum resale value in order for us to sell it.

 Who sets the price on my items?

Our staff does, but we work with our clients to try and get the price they want. We price items based upon supply and demand, season, brand, and condition. All of items are tracked by our inventory staff. So if you make more money, we make more money.

 How much do I get for my items?

That depends how much your item is sold for. Once your item sells we subtract our commission which ranges from 33%- 40% of the selling price, and any other fees associated with selling your item. Example advertising, paypal fees, listing fees etc...

 How do I get paid for my items?

You can get paid one of two ways. We can pay you via paypal.com. You don't need a paypal account to get paid all you need is a valid email address. We can also send you a check. We do charge a $1.00 per check processing fee.

 When do I get paid?

Payments to the consignor will be made as follows: Items sold in any given month will be paid by the 15th of the following month for the full amount of the items sale price minus the consignee's commission and any other valid charges.

What kind of gift cards do you accept?

We accept all sorts of gift cards please check out our gift card link for more information. Please note that we do verify the amounts on the gift cards before we make any payments. We also verify any expiration dates the cards may have.

Why do I have to sign a contract?

By having our clients sign a contract, not only do we protect you, we also protect ourselves and buyers. This helps us make sure that the items are not stolen. We also only send checks to the address on your ID.

 How long do you keep an item on consignment?

We try and sell your item as soon as possible, but if your item does not sell within 10 days, you have 5 days to contact us and request your unsold items back. We will then pack up your items and send them back to you @ your expense and we will charge you a $5 fee to off set the cost of the packaging materials or you can come pick them up. If you do not contact us within 5 days all property, becomes the property of J and J International Consignments, in which the consignor will not have any rights to the proceeds there of. We can also retry to sell your item, but you are responsible for any fees again.

 

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